33kb Terms and Conditions

Age and Citizenship

• The applicant must be at least 21 years of age — for 21+ only.
• The platform operates for residents of Bangladesh.
• A national identity card or passport may be required for age verification.
• Registration by minors is strictly prohibited and punishable by law.

Capacity Requirements

• The user must be legally capable of entering into a contract.
• The account is for personal use only — it may not be used on behalf of a business or a third party.
• One person may create only one account.

Registration Rules

• Correct full name, date of birth, mobile number and email address must be provided.
• Multiple accounts may not be created from the same device, IP address or payment method.
• Information provided at the time of registration may be verified at a later stage.

Account Security

• Keep your password confidential — do not share it with any third party.
• If you suspect unauthorized access to your account, notify the support team immediately.
• The user is solely responsible for all activity on their account.
• Sharing login credentials with others or transferring an account is prohibited.

Identity Verification (KYC)

33kb may request identity verification documents at any time. Accepted documents include copies of a national identity card, passport or driving licence. Withdrawals may be delayed until verification is complete.

Deposit Rules

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds are credited to the account immediately.
• Deposits may only be made from a payment account registered in the user's name.
• Deposits made through a third party are strictly prohibited.

Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal processing generally takes 10 to 45 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held if bonus wagering requirements have not been completed.
• Additional verification may be required for suspicious transactions.

Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000.
• The wagering requirement for this bonus is 25 times (25x) (on the total of the deposit plus the bonus amount).
• The welcome bonus applies only once per account.
• If a bonus is cancelled, any associated winnings will also be cancelled.

VIP and Cashback Bonuses

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.6%.
• Gold: Weekly cashback up to 0.9%.
• Platinum: Weekly cashback up to 1.2%.
• Diamond: Weekly cashback up to 1.5%.
• Advancement to a VIP tier depends on regular participation and activity on the platform.

General Bonus Terms

• A withdrawal request cannot be made if bonus conditions have not been met.
• Multiple bonuses cannot be active at the same time (unless a special announcement has been made).
• 33kb reserves the right to modify or cancel any bonus promotion.
• Sharing or misusing bonus codes may result in account termination.

Game Operation Rules

• All games are operated through software from certified game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt).
• Game outcomes are determined through Random Number Generator (RNG) technology — this is completely fair and impartial.
• If a bet is cancelled due to a technical error, the staked amount will be refunded.
• If the internet connection is lost, the outcome of any active bet will be saved on the server.

Betting Limits

• Minimum and maximum betting limits apply to each game — please refer to the information displayed in the game lobby.
• Bonus balance cannot be used to exceed the maximum bet limit.
• 33kb reserves the right to review an account if unusual betting patterns are detected.

Fraudulent Activities

• Registering using a false identity or forged documents.
• Operating multiple accounts to take advantage of the bonus system.
• Playing games using automated bots or software.
• Applying any technical method to manipulate game outcomes.

Financial Misconduct

• Using the platform for the purpose of money laundering.
• Conducting transactions using a third party's bank account or payment method.
• Depositing funds obtained through theft or fraud.
• Committing chargeback or refund fraud.

Account Misuse

• Managing an account on behalf of another person or selling an account.
• Colluding with other players to gain an unfair advantage.
• Attempting to hack or gain unauthorized access to the platform's systems.

Data Collection and Use

• Personal information provided at the time of registration is used solely for account management and security verification.
• Financial transaction data is retained to prevent fraud and meet regulatory requirements.
• Information is not sold to third parties.
• Information may be provided to the relevant authorities where there is a legal obligation to do so.

Account Termination by 33kb

33kb reserves the right to suspend or cancel an account without prior notice in the following circumstances:

• If any provision of these terms and conditions is violated.
• If evidence of fraudulent or suspicious activity is found.
• If false documents are submitted during the verification process.
• Upon direction from legal authorities.

Account Closure by User

• A request to close an account can be made at any time via live chat or email.
• Please withdraw any remaining eligible balance before closing your account.
• A self-exclusion request can be made as part of responsible gaming.

General Liability Terms

• 33kb strives to keep its platform uninterrupted and error-free, but does not accept full responsibility for technical disruptions.
• 33kb is not responsible for any loss caused by internet connection issues or faults with the user's device.
• 33kb is not directly responsible for software faults from third-party game providers, but will cooperate to protect the user's interests.
• Participation in games is voluntary and at the user's own risk.

User Protection Measures

• The option to set deposit limits is provided.
• The option to self-exclude for a specified period is available.
• If problematic gaming behaviour is identified, our team may reach out to offer assistance.
• Every effort is made to prevent minors from creating accounts.

Right to Make Changes

33kb reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of significant changes via email or a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

• Updated terms and conditions will take effect from the date of publication.
• You are advised to review this page regularly.
• If you do not agree to the changes, you will have the option to close your account.